Privacy Policy
Effective Date: August 17, 2026
FTDS Systems is a brand of FTDS Texas Group LLC (“FTDS,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit myftds.com, purchase an FTDS product, use the FTDS Success Center, contact us, submit a success story, or otherwise interact with FTDS Systems.
We respect your privacy and believe in collecting only the information reasonably necessary to operate our business, provide our products and services, support our customers, and maintain the security and functionality of our website.
1. Information We Collect
Information You Provide to Us
Depending on how you interact with FTDS Systems, you may provide information such as:
Contact Information: name, email address, phone number, mailing address, and other contact details you choose to provide.
Account Information: information used to create or maintain an account for the FTDS Success Center, including login credentials and account preferences.
Purchase Information: information related to purchases of FTDS products. Payment card information is processed by third-party payment processors and is not stored directly by FTDS Systems.
Success Story Submissions: information, statements, photographs, videos, or other materials you voluntarily submit to us regarding your experience with FTDS Systems.
Communications: information you provide when you contact us by email, through our website, or through customer support.
We do not intentionally request detailed medical histories, diagnoses, medication information, blood-pressure readings, blood-glucose readings, or similar medical information through our standard website forms.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through Wix and related technologies. This may include your IP address, browser or device information, site interactions, session information, cookies, and similar technical information.
Wix uses cookies for functions including site operation, registered-member identification, security, and platform performance.
2. How We Use Your Information
FTDS may use personal information to:
Operate and maintain myftds.com; process and administer purchases; provide access to purchased FTDS resources; operate the FTDS Success Center; create and administer member accounts; respond to questions and Contact-form submissions; provide customer support; troubleshoot account, download, or access issues; communicate with you about purchases or services; review Success Story submissions; publish a Success Story or photograph when appropriate permission has been obtained; maintain website and account security; detect or prevent spam, fraud, abuse, or unauthorized activity; comply with applicable legal obligations; and maintain appropriate business records.
3. How We Share Information
We may share personal information with:
Service Providers: companies that help us operate our website and business, including Wix, payment processors, business email providers, website security and technical providers, and other service providers we intentionally use to operate FTDS Systems.
Business Partners: third parties with whom we work to provide products, services, or resources when sharing information is reasonably necessary for that purpose.
Legal and Compliance: government authorities, regulators, courts, law enforcement, or other parties when required by law or when reasonably necessary to protect our rights, property, users, or others.
Business Transactions: appropriate parties in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.
We do not sell personal information for money.
4. Cookies and Similar Technologies
FTDS Systems and our service providers may use cookies and similar technologies to operate and secure our website, remember user preferences, support registered-member functionality, understand how visitors use the site, and improve website performance.
Some cookies are necessary for the website to function properly. Other cookies or similar technologies may be used for analytics or other purposes depending on the services and features enabled on our website.
You may be able to manage certain cookie preferences through our website’s cookie settings or through your browser settings. Disabling certain cookies may affect the functionality of the website.
5. Data Security
FTDS Systems takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We also rely on reputable third-party service providers, including Wix and payment processors, to maintain security measures appropriate to the services they provide. However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
6. Data Retention
FTDS Systems retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our products and services, maintain accounts and business records, comply with legal obligations, resolve disputes, and enforce our agreements.
The length of time we retain information may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements. When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it.
7. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include requesting:
• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• Information concerning how your personal information is used
• Other rights provided by applicable privacy law
To submit a privacy request, contact:
support@myftds.com
We may need to verify your identity before completing certain requests.
8. Children’s Privacy
FTDS Systems is designed for adults and is not directed toward children.
We do not knowingly intend to collect personal information directly from children through FTDS accounts, purchases, or Success Story submissions.
If we become aware that information has been collected from a child in circumstances where it should not have been, we may take appropriate steps to delete it.
9. Third-Party Links and Services
Our website, products, or resources may contain links to third-party websites, platforms, or services that are not operated or controlled by FTDS Systems.
We are not responsible for the privacy practices, content, or security of those third parties. When you leave our website or use a third-party service, we encourage you to review that third party’s privacy policy and terms before providing personal information.
10. Purchases and Payment Processing
When you purchase an FTDS product, certain information is required to process and administer your purchase. Payment transactions may be processed through third-party payment processors.
FTDS Systems does not directly store complete payment card information. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
We may retain information related to your purchase, such as your name, email address, products purchased, transaction details, and other information reasonably necessary to provide the purchased product, maintain business records, provide customer support, and comply with applicable legal obligations.
11. FTDS Success Center and Member Accounts
If you create or use an account for the FTDS Success Center, we may collect and maintain information associated with your account, including your name, email address, login credentials, account preferences, purchase or access information, and activity related to your use of the Success Center.
We use this information to create and administer your account, authenticate access, provide purchased resources and services, maintain account security, troubleshoot access or download issues, and provide customer support.
You are responsible for maintaining the confidentiality of your login credentials and for notifying us if you believe your account has been accessed or used without authorization.
12. Success Stories and Photographs
If you voluntarily submit a Success Story, testimonial, photograph, video, or other material to FTDS Systems, we may collect the information and content you provide as part of that submission.
We may review and respond to your submission and, when appropriate permission has been obtained, use or publish the submitted story, testimonial, photograph, video, or other material in connection with FTDS Systems, including on our website or in promotional materials.
Submitting a Success Story or related material does not guarantee that it will be published or used. If we need additional permission before using particular content, we may contact you using the information you provided.
13. Email and Communications
If you contact FTDS Systems by email, through our website, or through customer support, we may collect and retain the information you provide in your communication.
We may use your contact information to respond to questions, provide customer support, communicate about purchases, accounts, products, or services, and send other administrative or service-related communications.
At launch, contacting FTDS Systems, submitting a Contact form, or purchasing an FTDS product will not automatically enroll you in a general marketing newsletter solely because we have your email address. If FTDS Systems offers optional promotional or marketing communications, you may choose whether to receive them and may unsubscribe from promotional emails using the instructions provided in those communications. Opting out of promotional communications will not prevent us from sending transactional, account-related, or other necessary service communications.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.
When we make changes, we may revise the Effective Date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact us at:
FTDS Systems
FTDS Texas Group LLC
Email: support@myftds.com
Website: myftds.com